{"id":4340,"date":"2017-03-25T19:29:33","date_gmt":"2017-03-25T17:29:33","guid":{"rendered":"http:\/\/ast-studies.gr\/en\/airline-consultuncy\/"},"modified":"2026-09-28T12:07:39","modified_gmt":"2026-09-28T09:07:39","slug":"airline-consultancy","status":"publish","type":"page","link":"https:\/\/ast-studies.gr\/en\/airline-consultancy\/","title":{"rendered":"AIRLINE CONSULTANCY"},"content":{"rendered":"<section style=\"max-width:1100px; margin:0 auto; padding:10px 0 30px; font-size:17px; line-height:1.8; color:#666;\">  <!-- INTRO --><\/p>\n<h1 style=\"font-size:42px; line-height:1.15; font-weight:400; color:#333; margin:0 0 12px;\">\n    Airline Consultancy &amp; Cabin Operations Consulting<\/h1>\n<h2 style=\"font-size:24px; line-height:1.4; font-weight:400; color:#333; margin:0 0 25px;\">\n    Specialised Operational Support for Airlines, CAT Operators &amp; Private Aviation Organisations<\/h2>\n<p style=\"font-size:19px;\">\n    <strong><br \/>\nTailored consultancy, training and operational support for Cabin Operations.<br \/>\n<\/strong><\/p>\n<section style=\"padding:60px 20px; background:#f7f7f7;\">\n<div style=\"max-width:1180px; margin:0 auto;\">\n<div style=\"text-align:center; margin-bottom:45px;\">\n<h2 style=\"font-size:34px; margin-bottom:12px; color:#333;\">\n        Airline Consultancy &#038; Aviation Solutions<\/h2>\n<p style=\"font-size:17px; line-height:1.7; max-width:820px; margin:0 auto; color:#666;\">\n        \u0397 AST \u03c0\u03b1\u03c1\u03ad\u03c7\u03b5\u03b9 \u03b5\u03be\u03b5\u03b9\u03b4\u03b9\u03ba\u03b5\u03c5\u03bc\u03ad\u03bd\u03b5\u03c2 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b5\u03c2 \u03c0\u03c1\u03bf\u03c2 \u03b1\u03b5\u03c1\u03bf\u03c0\u03bf\u03c1\u03b9\u03ba\u03ad\u03c2 \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b5\u03c2,<br \/>\n        operators \u03ba\u03b1\u03b9 \u03bf\u03c1\u03b3\u03b1\u03bd\u03b9\u03c3\u03bc\u03bf\u03cd\u03c2 \u03c4\u03bf\u03c5 aviation, \u03bc\u03b5 \u03bb\u03cd\u03c3\u03b5\u03b9\u03c2 \u03c0\u03c1\u03bf\u03c3\u03b1\u03c1\u03bc\u03bf\u03c3\u03bc\u03ad\u03bd\u03b5\u03c2<br \/>\n        \u03c3\u03c4\u03b9\u03c2 \u03c0\u03c1\u03b1\u03b3\u03bc\u03b1\u03c4\u03b9\u03ba\u03ad\u03c2 \u03b5\u03c0\u03b9\u03c7\u03b5\u03b9\u03c1\u03b7\u03c3\u03b9\u03b1\u03ba\u03ad\u03c2 \u03c4\u03bf\u03c5\u03c2 \u03b1\u03bd\u03ac\u03b3\u03ba\u03b5\u03c2.<\/p>\n<\/div>\n<div style=\"display:flex; flex-wrap:wrap; justify-content:center; gap:22px;\">\n<p>      <!-- SERVICE 1 --><\/p>\n<div style=\"flex:1 1 240px; max-width:270px; min-width:220px; background:#fff; padding:30px 24px; box-shadow:0 4px 16px rgba(0,0,0,0.07); border-radius:8px;\">\n<div style=\"font-size:32px; font-weight:700; color:#d6a900; margin-bottom:12px;\">01<\/div>\n<h3 style=\"font-size:20px; color:#333; margin-bottom:12px;\">\n          Cabin Crew Recruitment Support<\/h3>\n<p style=\"font-size:14px; line-height:1.7; color:#666;\">\n          \u03a5\u03c0\u03bf\u03c3\u03c4\u03ae\u03c1\u03b9\u03be\u03b7 \u03b1\u03b5\u03c1\u03bf\u03c0\u03bf\u03c1\u03b9\u03ba\u03ce\u03bd \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03b9\u03ce\u03bd \u03ba\u03b1\u03b9 operators \u03c3\u03c4\u03b7\u03bd \u03b1\u03bd\u03b1\u03b6\u03ae\u03c4\u03b7\u03c3\u03b7,<br \/>\n          \u03b1\u03be\u03b9\u03bf\u03bb\u03cc\u03b3\u03b7\u03c3\u03b7 \u03ba\u03b1\u03b9 \u03b5\u03c0\u03b9\u03bb\u03bf\u03b3\u03ae \u03ba\u03b1\u03c4\u03ac\u03bb\u03bb\u03b7\u03bb\u03c9\u03bd \u03c5\u03c0\u03bf\u03c8\u03b7\u03c6\u03af\u03c9\u03bd Cabin Crew.<\/p>\n<\/div>\n<p><!-- SERVICE 2 --><\/p>\n<div style=\"flex:1 1 240px; max-width:270px; min-width:220px; background:#fff; padding:30px 24px; box-shadow:0 4px 16px rgba(0,0,0,0.07); border-radius:8px;\">\n<div style=\"font-size:32px; font-weight:700; color:#d6a900; margin-bottom:12px;\">02<\/div>\n<h3 style=\"font-size:20px; color:#333; margin-bottom:12px;\">\n          Training Solutions<\/h3>\n<p style=\"font-size:14px; line-height:1.7; color:#666;\">\n          \u03a3\u03c7\u03b5\u03b4\u03b9\u03b1\u03c3\u03bc\u03cc\u03c2 \u03ba\u03b1\u03b9 \u03c5\u03bb\u03bf\u03c0\u03bf\u03af\u03b7\u03c3\u03b7 training programmes \u03c3\u03cd\u03bc\u03c6\u03c9\u03bd\u03b1 \u03bc\u03b5 \u03c4\u03b9\u03c2<br \/>\n          \u03b1\u03bd\u03ac\u03b3\u03ba\u03b5\u03c2 \u03ba\u03ac\u03b8\u03b5 operator, \u03bc\u03b5 \u03b4\u03c5\u03bd\u03b1\u03c4\u03cc\u03c4\u03b7\u03c4\u03b1 ad-hoc \u03ba\u03b1\u03b9 customized training.<\/p>\n<\/div>\n<p><!-- SERVICE 3 --><\/p>\n<div style=\"flex:1 1 240px; max-width:270px; min-width:220px; background:#fff; padding:30px 24px; box-shadow:0 4px 16px rgba(0,0,0,0.07); border-radius:8px;\">\n<div style=\"font-size:32px; font-weight:700; color:#d6a900; margin-bottom:12px;\">03<\/div>\n<h3 style=\"font-size:20px; color:#333; margin-bottom:12px;\">\n          Manuals &#038; Procedures Support<\/h3>\n<p style=\"font-size:14px; line-height:1.7; color:#666;\">\n          \u03a5\u03c0\u03bf\u03c3\u03c4\u03ae\u03c1\u03b9\u03be\u03b7 \u03c3\u03c4\u03b7 \u03b4\u03b7\u03bc\u03b9\u03bf\u03c5\u03c1\u03b3\u03af\u03b1, \u03b1\u03bd\u03b1\u03b8\u03b5\u03ce\u03c1\u03b7\u03c3\u03b7 \u03ba\u03b1\u03b9 \u03c0\u03c1\u03bf\u03c3\u03b1\u03c1\u03bc\u03bf\u03b3\u03ae<br \/>\n          operational manuals, procedures \u03ba\u03b1\u03b9 Cabin Safety documentation.<\/p>\n<\/div>\n<p><!-- SERVICE 4 --><\/p>\n<div style=\"flex:1 1 240px; max-width:270px; min-width:220px; background:#fff; padding:30px 24px; box-shadow:0 4px 16px rgba(0,0,0,0.07); border-radius:8px;\">\n<div style=\"font-size:32px; font-weight:700; color:#d6a900; margin-bottom:12px;\">04<\/div>\n<h3 style=\"font-size:20px; color:#333; margin-bottom:12px;\">\n          Audits &#038; Operational Support<\/h3>\n<p style=\"font-size:14px; line-height:1.7; color:#666;\">\n          \u03a3\u03c5\u03bc\u03b2\u03bf\u03c5\u03bb\u03b5\u03c5\u03c4\u03b9\u03ba\u03ae \u03c5\u03c0\u03bf\u03c3\u03c4\u03ae\u03c1\u03b9\u03be\u03b7, audits, operational reviews \u03ba\u03b1\u03b9<br \/>\n          \u03b5\u03be\u03b5\u03b9\u03b4\u03b9\u03ba\u03b5\u03c5\u03bc\u03ad\u03bd\u03b5\u03c2 \u03bb\u03cd\u03c3\u03b5\u03b9\u03c2 \u03b3\u03b9\u03b1 \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03b5\u03c2 \u03b1\u03bd\u03ac\u03b3\u03ba\u03b5\u03c2 \u03b1\u03b5\u03c1\u03bf\u03c0\u03bf\u03c1\u03b9\u03ba\u03ce\u03bd \u03bf\u03c1\u03b3\u03b1\u03bd\u03b9\u03c3\u03bc\u03ce\u03bd.<\/p>\n<\/div>\n<\/div>\n<p><!-- SECOND ROW --><\/p>\n<div style=\"display:flex; flex-wrap:wrap; justify-content:center; gap:22px; margin-top:22px;\">\n<p>      <!-- SERVICE 5 --><\/p>\n<div style=\"flex:1 1 240px; max-width:270px; min-width:220px; background:#fff; padding:30px 24px; box-shadow:0 4px 16px rgba(0,0,0,0.07); border-radius:8px;\">\n<div style=\"font-size:32px; font-weight:700; color:#d6a900; margin-bottom:12px;\">05<\/div>\n<h3 style=\"font-size:20px; color:#333; margin-bottom:12px;\">\n          VIP Cabin Crew Training<\/h3>\n<p style=\"font-size:14px; line-height:1.7; color:#666;\">\n          \u0395\u03be\u03b5\u03b9\u03b4\u03b9\u03ba\u03b5\u03c5\u03bc\u03ad\u03bd\u03bf training \u03b3\u03b9\u03b1 VIP, business aviation \u03ba\u03b1\u03b9 private<br \/>\n          operations, \u03c0\u03c1\u03bf\u03c3\u03b1\u03c1\u03bc\u03bf\u03c3\u03bc\u03ad\u03bd\u03bf \u03c3\u03c4\u03b9\u03c2 \u03b1\u03c0\u03b1\u03b9\u03c4\u03ae\u03c3\u03b5\u03b9\u03c2 \u03ba\u03ac\u03b8\u03b5 operator.<\/p>\n<\/div>\n<p><!-- SERVICE 6 --><\/p>\n<div style=\"flex:1 1 240px; max-width:270px; min-width:220px; background:#fff; padding:30px 24px; box-shadow:0 4px 16px rgba(0,0,0,0.07); border-radius:8px;\">\n<div style=\"font-size:32px; font-weight:700; color:#d6a900; margin-bottom:12px;\">06<\/div>\n<h3 style=\"font-size:20px; color:#333; margin-bottom:12px;\">\n          Ad-hoc Aviation Consultancy<\/h3>\n<p style=\"font-size:14px; line-height:1.7; color:#666;\">\n          \u0395\u03be\u03b5\u03b9\u03b4\u03b9\u03ba\u03b5\u03c5\u03bc\u03ad\u03bd\u03b5\u03c2 \u03c3\u03c5\u03bc\u03b2\u03bf\u03c5\u03bb\u03b5\u03c5\u03c4\u03b9\u03ba\u03ad\u03c2 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b5\u03c2 \u03b3\u03b9\u03b1 projects \u03c0\u03bf\u03c5 \u03b1\u03c0\u03b1\u03b9\u03c4\u03bf\u03cd\u03bd<br \/>\n          \u03ac\u03bc\u03b5\u03c3\u03b7, \u03c3\u03c4\u03bf\u03c7\u03b5\u03c5\u03bc\u03ad\u03bd\u03b7 \u03ba\u03b1\u03b9 \u03c0\u03c1\u03b1\u03ba\u03c4\u03b9\u03ba\u03ae \u03c5\u03c0\u03bf\u03c3\u03c4\u03ae\u03c1\u03b9\u03be\u03b7.<\/p>\n<\/div>\n<\/div>\n<p><!-- CTA --><\/p>\n<div style=\"text-align:center; margin-top:48px;\">\n<h3 style=\"font-size:25px; margin-bottom:12px; color:#333;\">\n        Aviation solutions tailored to your operation<\/h3>\n<p style=\"font-size:15px; line-height:1.7; max-width:680px; margin:0 auto 24px; color:#666;\">\n        \u0395\u03c0\u03b9\u03ba\u03bf\u03b9\u03bd\u03c9\u03bd\u03ae\u03c3\u03c4\u03b5 \u03bc\u03b5 \u03c4\u03b7\u03bd AST \u03b3\u03b9\u03b1 \u03bd\u03b1 \u03c3\u03c5\u03b6\u03b7\u03c4\u03ae\u03c3\u03bf\u03c5\u03bc\u03b5 \u03c4\u03b9\u03c2 \u03b1\u03bd\u03ac\u03b3\u03ba\u03b5\u03c2 \u03c4\u03bf\u03c5 \u03bf\u03c1\u03b3\u03b1\u03bd\u03b9\u03c3\u03bc\u03bf\u03cd \u03c3\u03b1\u03c2<br \/>\n        \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03c3\u03c7\u03b5\u03b4\u03b9\u03ac\u03c3\u03bf\u03c5\u03bc\u03b5 \u03bc\u03b9\u03b1 \u03bb\u03cd\u03c3\u03b7 \u03c0\u03c1\u03bf\u03c3\u03b1\u03c1\u03bc\u03bf\u03c3\u03bc\u03ad\u03bd\u03b7 \u03c3\u03c4\u03bf \u03b4\u03b9\u03ba\u03cc \u03c3\u03b1\u03c2 operational environment.<\/p>\n<p><a href=\"https:\/\/ast-studies.gr\/en\/contact\/\"\n         style=\"display:inline-block; background:#d6a900; color:#fff; padding:14px 32px; font-size:16px; font-weight:700; text-decoration:none; border-radius:4px;\"><br \/>\n        CONTACT AST<br \/>\n      <\/a><\/p>\n<p style=\"font-size:14px; color:#777; margin-top:20px;\">\n        Airline Services Training \u2014 Aviation Training since 1970<\/p>\n<\/div>\n<\/div>\n<\/section>\n<p>    <strong>Airline Services Training<\/strong> provides professional<br \/>\n<strong>Airline Consultancy and Cabin Operations Consultancy<\/strong><br \/>\ntailored to the operational requirements, service philosophy and organisational<br \/>\nneeds of each airline and operator.<\/p>\n<p>Our services cover Cabin Crew recruitment, manuals and documentation,<br \/>\ntraining development and delivery, auditing, customer experience,<br \/>\ninflight service standards and customised VIP Cabin Crew training.<\/p>\n<p><!-- SERVICE OVERVIEW --><\/p>\n<div style=\"display:flex; flex-wrap:wrap; gap:12px; margin:25px 0 40px;\">\n<div style=\"flex:1; min-width:220px; padding:18px; background:#f6f6f6; text-align:center;\">\n      <strong>For Airlines &amp; Operators<\/strong><br \/>\nTailored Operational Support<\/div>\n<div style=\"flex:1; min-width:220px; padding:18px; background:#f6f6f6; text-align:center;\">\n      <strong>Cabin Operations<\/strong><br \/>\nTraining \u2022 Manuals \u2022 Auditing<\/div>\n<div style=\"flex:1; min-width:220px; padding:18px; background:#f6f6f6; text-align:center;\">\n      <strong>Customised Solutions<\/strong><br \/>\nAccording to Operator Needs<\/div>\n<\/div>\n<p><!-- TAILORED SUPPORT --><\/p>\n<h2 style=\"font-size:32px; line-height:1.3; color:#333; margin:45px 0 18px;\">\n    Cabin Operations Support Tailored to Your Airline<\/h2>\n<p>Every operator has different procedures, fleet characteristics,<br \/>\nservice standards, brand values and operational requirements.<\/p>\n<p>For this reason, AST does not provide a one-size-fits-all consultancy service.<\/p>\n<p>Our consultants work with each operator to develop practical solutions adapted<br \/>\nto its operational environment, Cabin Crew structure, service concept and<br \/>\ninternal procedures.<\/p>\n<p><!-- RECRUITMENT --><\/p>\n<h2 style=\"font-size:32px; line-height:1.3; color:#333; margin:50px 0 18px;\">\n    Cabin Crew Recruitment<\/h2>\n<p>AST can support airlines and operators throughout the Cabin Crew recruitment<br \/>\nprocess, from initial planning to final candidate evaluation.<\/p>\n<p>Recruitment processes can be designed according to the specific profile,<br \/>\nfleet, operational needs and service standards of each operator.<\/p>\n<ul style=\"padding-left:24px;\">\n<li>Recruitment process planning<\/li>\n<li>Cabin Crew candidate screening<\/li>\n<li>Evaluation of inexperienced Cabin Crew candidates<\/li>\n<li>Evaluation of experienced Cabin Crew Members<\/li>\n<li>Assessment of qualifications and previous experience<\/li>\n<li>Communication skills evaluation<\/li>\n<li>Customer service aptitude<\/li>\n<li>Group activities and role plays<\/li>\n<li>Interview support<\/li>\n<li>Final candidate assessment<\/li>\n<\/ul>\n<p>Applications and candidates can be evaluated against the qualifications,<br \/>\nknowledge, skills, abilities and experience required by the operator&#8217;s<br \/>\nindividual job specification.<\/p>\n<p><!-- MANUALS --><\/p>\n<h2 style=\"font-size:32px; line-height:1.3; color:#333; margin:50px 0 18px;\">\n    Manuals &amp; Cabin Operations Documentation<\/h2>\n<p>AST has extensive experience in the development, preparation and updating<br \/>\nof Cabin Operations documentation and training resources.<\/p>\n<p>All manuals and materials are developed according to the operational<br \/>\ncharacteristics and requirements of each operator and may be adapted to<br \/>\nreflect company procedures, fleet, training philosophy and applicable<br \/>\nauthority requirements.<\/p>\n<h3 style=\"font-size:23px; color:#333; margin-top:30px;\">\n    Cabin Safety &amp; Procedures Manual<\/h3>\n<ul style=\"padding-left:24px;\">\n<li>Normal Procedures<\/li>\n<li>Emergency Procedures<\/li>\n<li>Cabin Crew Duties &amp; Responsibilities<\/li>\n<li>Safety Equipment<\/li>\n<li>Cabin Operations Procedures<\/li>\n<li>Communication Procedures<\/li>\n<li>Passenger Handling Procedures<\/li>\n<li>Emergency Response Procedures<\/li>\n<\/ul>\n<h3 style=\"font-size:23px; color:#333; margin-top:30px;\">\n    Manual Development &amp; Training Resources<\/h3>\n<ul style=\"padding-left:24px;\">\n<li>Operations Manuals<\/li>\n<li>Cabin Crew Manuals<\/li>\n<li>Safety &amp; Emergency Procedures Manuals<\/li>\n<li>Training Manuals<\/li>\n<li>Instructor Training Manuals<\/li>\n<li>Instructor Training Materials<\/li>\n<li>Training Presentations<\/li>\n<li>Visual Training Aids<\/li>\n<li>Cabin Crew Training Resources<\/li>\n<\/ul>\n<p>Documentation and training materials are customised to the individual operator<br \/>\nand developed with particular attention to operational relevance,<br \/>\nclarity and consistency.<\/p>\n<p><!-- TRAINING --><\/p>\n<h2 style=\"font-size:32px; line-height:1.3; color:#333; margin:50px 0 18px;\">\n    Cabin Crew Training<\/h2>\n<p>AST can provide Cabin Crew training programmes for airlines and operators<br \/>\neither as complete training solutions or as individual training modules.<\/p>\n<p>Training can be delivered using the operator&#8217;s approved syllabus and documentation<br \/>\nor using training resources developed in cooperation with AST.<\/p>\n<h3 style=\"font-size:23px; color:#333; margin-top:30px;\">\n    Initial Cabin Crew Training<\/h3>\n<ul style=\"padding-left:24px;\">\n<li>Delivery of Cabin Crew Initial Training based on the operator&#8217;s training syllabus and Operations Manual<\/li>\n<li>Development of training materials adapted to the operator&#8217;s procedures<\/li>\n<li>Complete Cabin Crew Initial Training programmes<\/li>\n<li>Individual Cabin Crew training modules<\/li>\n<li>Practical training sessions<\/li>\n<\/ul>\n<h3 style=\"font-size:23px; color:#333; margin-top:30px;\">\n    Training Modules<\/h3>\n<ul style=\"padding-left:24px;\">\n<li>General Theoretical Knowledge of Aviation<\/li>\n<li>Aviation Regulations<\/li>\n<li>Cabin Crew Duties &amp; Responsibilities<\/li>\n<li>Communication<\/li>\n<li>Human Factors<\/li>\n<li>Crew Resource Management \u2013 CRM<\/li>\n<li>Passenger Handling<\/li>\n<li>Cabin Surveillance<\/li>\n<li>Aeromedical Aspects<\/li>\n<li>First Aid<\/li>\n<li>Dangerous Goods<\/li>\n<li>Aviation Security<\/li>\n<li>Disruptive Passengers<\/li>\n<li>Fire &amp; Smoke Training<\/li>\n<li>Survival Training<\/li>\n<li>Practical Water Survival<\/li>\n<\/ul>\n<p><!-- CRM --><\/p>\n<h3 style=\"font-size:23px; color:#333; margin-top:30px;\">\n    Human Factors &amp; CRM<\/h3>\n<ul style=\"padding-left:24px;\">\n<li>Human Error &amp; Reliability<\/li>\n<li>Error Chain<\/li>\n<li>Error Prevention &amp; Detection<\/li>\n<li>Company Safety Culture<\/li>\n<li>Standard Operating Procedures<\/li>\n<li>Organisational Factors<\/li>\n<li>Stress Management<\/li>\n<li>Fatigue &amp; Vigilance<\/li>\n<li>Situation Awareness<\/li>\n<li>Workload Management<\/li>\n<li>Decision Making<\/li>\n<li>Communication &amp; Coordination<\/li>\n<li>Leadership<\/li>\n<li>Team Behaviour<\/li>\n<li>Automation Awareness<\/li>\n<li>Case Studies<\/li>\n<\/ul>\n<p><!-- DANGEROUS GOODS --><\/p>\n<h3 style=\"font-size:23px; color:#333; margin-top:30px;\">\n    Dangerous Goods<\/h3>\n<ul style=\"padding-left:24px;\">\n<li>General Philosophy<\/li>\n<li>Limitations<\/li>\n<li>Classification of Dangerous Goods<\/li>\n<li>Labelling &amp; Marking<\/li>\n<li>Recognition of Undeclared Dangerous Goods<\/li>\n<li>Storage &amp; Loading Procedures<\/li>\n<li>Notification Procedures<\/li>\n<li>Provisions for Passengers &amp; Crew<\/li>\n<li>Emergency Procedures<\/li>\n<li>Radioactive Materials<\/li>\n<\/ul>\n<p><!-- SECURITY --><\/p>\n<h3 style=\"font-size:23px; color:#333; margin-top:30px;\">\n    Aviation Security &amp; Disruptive Passengers<\/h3>\n<ul style=\"padding-left:24px;\">\n<li>Aviation Security Threat Awareness<\/li>\n<li>Aviation Security Principles<\/li>\n<li>Hijacking Awareness<\/li>\n<li>Operator &amp; Government Response<\/li>\n<li>Recognition of Firearms and Explosive Devices<\/li>\n<li>Bomb Threat Assessment<\/li>\n<li>Aircraft Search Procedures<\/li>\n<li>Emergency Procedures<\/li>\n<li>Disruptive Passenger Management<\/li>\n<li>Post-Event Debriefing<\/li>\n<\/ul>\n<p><!-- FIRE --><\/p>\n<h3 style=\"font-size:23px; color:#333; margin-top:30px;\">\n    Fire &amp; Smoke Training<\/h3>\n<ul style=\"padding-left:24px;\">\n<li>Theory of Fire<\/li>\n<li>Spread of Fire &amp; Smoke<\/li>\n<li>Fire Fighting Equipment<\/li>\n<li>Fire Fighting Procedures<\/li>\n<li>Practical Fire Fighting Drills<\/li>\n<li>Crew Coordination<\/li>\n<li>Emergency Communication<\/li>\n<li>Ground Emergency Services Awareness<\/li>\n<\/ul>\n<p><!-- SURVIVAL --><\/p>\n<h3 style=\"font-size:23px; color:#333; margin-top:30px;\">\n    Survival Training<\/h3>\n<ul style=\"padding-left:24px;\">\n<li>Principles of Survival<\/li>\n<li>Water Survival<\/li>\n<li>Desert Survival<\/li>\n<li>Polar Survival<\/li>\n<li>Jungle Survival<\/li>\n<li>Case Studies<\/li>\n<li>Practical Water Survival Training<\/li>\n<li>Life Jacket Procedures<\/li>\n<li>Life Raft Procedures<\/li>\n<li>Water Entry Techniques<\/li>\n<li>Rescue &amp; Assistance in Water<\/li>\n<li>Movement in Water Using Flotation Devices<\/li>\n<\/ul>\n<p><!-- VIP TRAINING --><\/p>\n<div style=\"margin:40px 0; padding:28px; background:#f6f6f6; border-left:4px solid #c6a15b;\">\n<h2 style=\"font-size:30px; color:#333; margin-top:0;\">\n      Ad Hoc VIP Cabin Crew Training<\/h2>\n<p>AST also provides<br \/>\n<strong>customised Ad Hoc VIP Cabin Crew Training for airlines,<br \/>\ncorporate operators and private aviation organisations.<\/strong><\/p>\n<p>Each programme is developed according to the operator&#8217;s individual<br \/>\nrequirements, service philosophy, aircraft operation, passenger profile<br \/>\nand brand standards.<\/p>\n<p>Training can be designed for existing Cabin Crew who require additional<br \/>\npreparation in premium or VIP service, or for operators introducing or<br \/>\nupgrading a Business Class, VIP or Private Aviation service concept.<\/p>\n<ul style=\"padding-left:24px;\">\n<li>VIP Passenger Service Standards<\/li>\n<li>Private Aviation Service<\/li>\n<li>Premium Cabin Service<\/li>\n<li>Silver Service<\/li>\n<li>Fine Dining Service<\/li>\n<li>Table Setting &amp; Presentation<\/li>\n<li>Wine &amp; Champagne Service<\/li>\n<li>Food Presentation &amp; Plating<\/li>\n<li>VIP Protocol &amp; Etiquette<\/li>\n<li>Discretion &amp; Confidentiality<\/li>\n<li>Professional Grooming<\/li>\n<li>Cross-Cultural Awareness<\/li>\n<li>Personalised Guest Service<\/li>\n<li>Anticipating Passenger Needs<\/li>\n<li>Galley Organisation<\/li>\n<li>Tailored Menu Planning<\/li>\n<li>Luxury Brand Representation<\/li>\n<\/ul>\n<p style=\"margin-bottom:0;\">\n      <strong><br \/>\nTraining duration, content and delivery format are fully adapted<br \/>\nto the operator&#8217;s needs.<br \/>\n<\/strong><\/p>\n<\/div>\n<p><!-- AUDITING --><\/p>\n<h2 style=\"font-size:32px; line-height:1.3; color:#333; margin:50px 0 18px;\">\n    Cabin Operations Auditing<\/h2>\n<p>AST can provide professional and confidential evaluation of Cabin Crew<br \/>\nDepartments and Cabin Operations structures.<\/p>\n<p>The objective is to review operational processes, identify areas requiring<br \/>\nimprovement and support the operator in maintaining consistent<br \/>\nCabin Operations standards.<\/p>\n<ul style=\"padding-left:24px;\">\n<li>Cabin Operations procedures<\/li>\n<li>Cabin Crew documentation<\/li>\n<li>Training standards<\/li>\n<li>Cabin Crew operational performance<\/li>\n<li>Service standards<\/li>\n<li>Manual consistency<\/li>\n<li>Internal procedures<\/li>\n<li>Training delivery<\/li>\n<li>Operational compliance support<\/li>\n<\/ul>\n<p><!-- CUSTOMER CARE --><\/p>\n<h2 style=\"font-size:32px; line-height:1.3; color:#333; margin:50px 0 18px;\">\n    Customer Care &amp; Inflight Service Consultancy<\/h2>\n<p>AST provides customised Customer Care and Inflight Service consultancy<br \/>\nfor airlines and corporate operators.<\/p>\n<p>Every programme is developed according to the operator&#8217;s brand identity,<br \/>\npassenger profile, cabin concept and desired service standards.<\/p>\n<p>Before developing a training programme, our consultants work to understand<br \/>\nthe company&#8217;s values, service philosophy and operational environment.<\/p>\n<h3 style=\"font-size:23px; color:#333; margin-top:30px;\">\n    Customer Experience Training<\/h3>\n<ul style=\"padding-left:24px;\">\n<li>Customer Service Fundamentals<\/li>\n<li>Effective Passenger Communication<\/li>\n<li>Customer Retention<\/li>\n<li>Service Recovery<\/li>\n<li>Handling Difficult Customers<\/li>\n<li>Managing Passenger Complaints<\/li>\n<li>Company Values<\/li>\n<li>Brand Representation<\/li>\n<li>Premium Passenger Experience<\/li>\n<li>5-Star Inflight Service<\/li>\n<li>Business Class Service Standards<\/li>\n<li>VIP Service Standards<\/li>\n<\/ul>\n<h3 style=\"font-size:23px; color:#333; margin-top:30px;\">\n    Inflight Service Development<\/h3>\n<ul style=\"padding-left:24px;\">\n<li>Cabin Service Procedures<\/li>\n<li>Service Sequence<\/li>\n<li>Meal Service Concepts<\/li>\n<li>Menus by Class of Service<\/li>\n<li>Special Meals<\/li>\n<li>Multi-Course Meal Service<\/li>\n<li>Wine &amp; Beverage Lists<\/li>\n<li>Premium Beverage Service<\/li>\n<li>Table Presentation<\/li>\n<li>Passenger Experience Standards<\/li>\n<\/ul>\n<p><!-- WHY AST --><\/p>\n<h2 style=\"font-size:32px; line-height:1.3; color:#333; margin:50px 0 18px;\">\n    Why AST?<\/h2>\n<p>Our approach is based on understanding the individual characteristics<br \/>\nof each operator rather than applying generic solutions.<\/p>\n<p>Whether an airline requires a complete Cabin Operations project or support<br \/>\nwith one specific training module, AST can develop a solution around its<br \/>\noperational priorities.<\/p>\n<div style=\"margin:30px 0; padding:25px; background:#f6f6f6; border-left:4px solid #c6a15b;\">\n<h3 style=\"margin-top:0; color:#333;\">\n      Tailored to Your Operation<\/h3>\n<p style=\"margin-bottom:0;\">\n      Recruitment, manuals, training programmes, auditing and inflight service<br \/>\nsolutions can all be customised according to the operator&#8217;s fleet,<br \/>\nprocedures, service standards, brand identity and operational requirements.<\/p>\n<\/div>\n<p><!-- FAQ --><\/p>\n<section style=\"margin:55px 0 45px; border-top:1px solid #ddd; padding-top:38px;\">\n<h2 style=\"font-size:32px; line-height:1.3; color:#333; margin:0 0 25px;\">\n      Frequently Asked Questions about Airline Consultancy<\/h2>\n<div style=\"margin-bottom:25px;\">\n<h3 style=\"font-size:21px; color:#333; margin:0 0 8px;\">\n        What Airline Consultancy services does AST provide?<\/h3>\n<p style=\"margin:0;\">\n        AST provides Cabin Crew recruitment support, manuals and documentation,<br \/>\nCabin Crew training, auditing, customer experience consultancy,<br \/>\ninflight service development and customised VIP Cabin Crew training.<\/p>\n<\/div>\n<div style=\"margin-bottom:25px;\">\n<h3 style=\"font-size:21px; color:#333; margin:0 0 8px;\">\n        Are consultancy solutions customised to each operator?<\/h3>\n<p style=\"margin:0;\">\n        Yes. Services are developed according to the operator&#8217;s fleet,<br \/>\nprocedures, service standards, brand identity and operational requirements.<\/p>\n<\/div>\n<div style=\"margin-bottom:25px;\">\n<h3 style=\"font-size:21px; color:#333; margin:0 0 8px;\">\n        Can AST support Cabin Crew recruitment?<\/h3>\n<p style=\"margin:0;\">\n        Yes. AST can support recruitment planning, candidate screening,<br \/>\nassessment activities, interviews and final candidate evaluation.<\/p>\n<\/div>\n<div style=\"margin-bottom:25px;\">\n<h3 style=\"font-size:21px; color:#333; margin:0 0 8px;\">\n        Can AST develop or update Cabin Operations manuals?<\/h3>\n<p style=\"margin:0;\">\n        Yes. AST can support the development, review and updating of Cabin Crew,<br \/>\nsafety, procedures and training documentation.<\/p>\n<\/div>\n<div>\n<h3 style=\"font-size:21px; color:#333; margin:0 0 8px;\">\n        Does AST provide customised VIP Cabin Crew training?<\/h3>\n<p style=\"margin:0;\">\n        Yes. Ad Hoc VIP Cabin Crew programmes can be designed around the operator&#8217;s<br \/>\naircraft operation, passenger profile, service philosophy and brand standards.<\/p>\n<\/div>\n<\/section>\n<p>  <!-- CTA --><\/p>\n<div style=\"margin:45px 0 20px; padding:35px 30px; background:#f6f6f6; text-align:center;\">\n<h2 style=\"font-size:34px; color:#333; margin-top:0;\">\n      Cabin Operations Solutions for Airlines &amp; Operators<\/h2>\n<p>From Cabin Crew recruitment and regulatory training to VIP service development<br \/>\nand Cabin Operations consultancy, AST provides professional support tailored<br \/>\nto the needs of each operator.<\/p>\n<p><strong>Our experts will provide solutions tailored to your operation.<\/strong><\/p>\n<p style=\"margin-bottom:0;\">\n      <a\n        href=\"https:\/\/ast-studies.gr\/en\/contact\/\"\n        style=\"display:inline-block; padding:14px 30px; background:#111; color:#fff; text-decoration:none; font-weight:600;\"><br \/>\nContact AST<br \/>\n<\/a><\/p>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Airline Consultancy &amp; Cabin Operations Consulting Specialised Operational Support for Airlines, CAT Operators &amp; Private Aviation Organisations Tailored consultancy, training and operational support for Cabin Operations. Airline Consultancy &#038; Aviation Solutions \u0397 AST \u03c0\u03b1\u03c1\u03ad\u03c7\u03b5\u03b9 \u03b5\u03be\u03b5\u03b9\u03b4\u03b9\u03ba\u03b5\u03c5\u03bc\u03ad\u03bd\u03b5\u03c2 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b5\u03c2 \u03c0\u03c1\u03bf\u03c2 \u03b1\u03b5\u03c1\u03bf\u03c0\u03bf\u03c1\u03b9\u03ba\u03ad\u03c2 \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b5\u03c2, operators \u03ba\u03b1\u03b9 \u03bf\u03c1\u03b3\u03b1\u03bd\u03b9\u03c3\u03bc\u03bf\u03cd\u03c2 \u03c4\u03bf\u03c5 aviation, \u03bc\u03b5 \u03bb\u03cd\u03c3\u03b5\u03b9\u03c2 \u03c0\u03c1\u03bf\u03c3\u03b1\u03c1\u03bc\u03bf\u03c3\u03bc\u03ad\u03bd\u03b5\u03c2 \u03c3\u03c4\u03b9\u03c2 \u03c0\u03c1\u03b1\u03b3\u03bc\u03b1\u03c4\u03b9\u03ba\u03ad\u03c2 \u03b5\u03c0\u03b9\u03c7\u03b5\u03b9\u03c1\u03b7\u03c3\u03b9\u03b1\u03ba\u03ad\u03c2 \u03c4\u03bf\u03c5\u03c2 \u03b1\u03bd\u03ac\u03b3\u03ba\u03b5\u03c2. 01 Cabin Crew Recruitment Support \u03a5\u03c0\u03bf\u03c3\u03c4\u03ae\u03c1\u03b9\u03be\u03b7 \u03b1\u03b5\u03c1\u03bf\u03c0\u03bf\u03c1\u03b9\u03ba\u03ce\u03bd \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03b9\u03ce\u03bd \u03ba\u03b1\u03b9 operators \u03c3\u03c4\u03b7\u03bd \u03b1\u03bd\u03b1\u03b6\u03ae\u03c4\u03b7\u03c3\u03b7, \u03b1\u03be\u03b9\u03bf\u03bb\u03cc\u03b3\u03b7\u03c3\u03b7 \u03ba\u03b1\u03b9 \u03b5\u03c0\u03b9\u03bb\u03bf\u03b3\u03ae \u03ba\u03b1\u03c4\u03ac\u03bb\u03bb\u03b7\u03bb\u03c9\u03bd \u03c5\u03c0\u03bf\u03c8\u03b7\u03c6\u03af\u03c9\u03bd Cabin Crew. 02 Training Solutions \u03a3\u03c7\u03b5\u03b4\u03b9\u03b1\u03c3\u03bc\u03cc\u03c2 \u03ba\u03b1\u03b9 \u03c5\u03bb\u03bf\u03c0\u03bf\u03af\u03b7\u03c3\u03b7 training programmes \u03c3\u03cd\u03bc\u03c6\u03c9\u03bd\u03b1 \u03bc\u03b5 \u03c4\u03b9\u03c2 \u03b1\u03bd\u03ac\u03b3\u03ba\u03b5\u03c2 \u03ba\u03ac\u03b8\u03b5 operator, \u03bc\u03b5 \u03b4\u03c5\u03bd\u03b1\u03c4\u03cc\u03c4\u03b7\u03c4\u03b1 ad-hoc \u03ba\u03b1\u03b9 customized&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-4340","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P8C430-180","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/ast-studies.gr\/en\/wp-json\/wp\/v2\/pages\/4340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ast-studies.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ast-studies.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ast-studies.gr\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ast-studies.gr\/en\/wp-json\/wp\/v2\/comments?post=4340"}],"version-history":[{"count":8,"href":"https:\/\/ast-studies.gr\/en\/wp-json\/wp\/v2\/pages\/4340\/revisions"}],"predecessor-version":[{"id":6571,"href":"https:\/\/ast-studies.gr\/en\/wp-json\/wp\/v2\/pages\/4340\/revisions\/6571"}],"wp:attachment":[{"href":"https:\/\/ast-studies.gr\/en\/wp-json\/wp\/v2\/media?parent=4340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}